Brightree
Summer internship with product management.
Role
UI Design
Timeline
May - Aug 2023
Tools
Figma, Microsoft Teams
Designing for Brightree
Overview
During Summer of 2023, I had the amazing opportunity to be brought onto the product management team at Brightree and work directly with stakeholders in order to create mockups for an inventory app and updated website user interface!
Role
UI Design
Timeline
May - Aug 2023
Tools
Figma, Microsoft Teams
What I Did as a Designer
My internship involved collaborating with two managers on distinct projects.  In one project, I focused on Brightree's inventory management system.  I explored their website to understand its functionalities and then leveraged those insights to design an inventory management app specifically for warehouse workers.  This process also included identifying usability challenges on the website, which I addressed while building the app prototype.  The other project centered on modernizing the company's patient intake interface, making it more user-friendly.
First, I focused on bringing the user experience into the modern era. This meant revamping interfaces to be more user-friendly and intuitive. I aligned them with current design trends to create a familiar and comfortable experience for users. Next, I tackled workflow efficiency. My goal was to significantly reduce the number of steps or clicks required to complete tasks. By streamlining the processes, I aimed to make them faster and more effortless for users. By achieving these goals, we anticipated a significant boost in user satisfaction and hoped that users would find the projects not only easier to interact with but also faster to navigate.
Here is was my weekly routine looked like for both projects.
  • Met with managers on Microsoft Teams & received an explanation of the current state of the product, the problems, and possible solutions
  • Received a list of requirements for elements that needed to be changed or added
  • Created wireframes and high-fidelity mockups based on the information provided
  • Met with managers 1-2 times per week to discuss the work I did
  • Refined my work based on feedback given during the meetings
Reflections, Reflections
What Did I Learn?
  1. (Reinforced) In the realm of design, iteration is not just a phase; it's the very essence of progress. Each attempt serves as a stepping stone toward refinement, where imperfections pave the way for innovation. Embracing this iterative nature unlocks the true potential of design, allowing ideas to flourish and evolve organically until they resonate with perfection.
  2. Taking notes/recording calls is extremely important when talking to stakeholders. Failing to fulfill a stakeholder's request due to oversight can undermine professionalism and credibility. Diligent documentation ensures accountability and enhances the reliability of our interactions.
  3. Don't be afraid to seek guidance. Every question asked is an opportunity to learn and grow. Don't hesitate to reach out for assistance; those around you are there to support your journey. Your inquiries are not burdensome but rather welcomed as opportunities for collaboration and mutual advancement.
Interested in seeing more? Check out some of my other work!  (✿◠‿◠)
Hermes: Ticketing Kiosk Design
UI/UX Design & Research
Concert Buddies: Platonic Matchmaking
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Ludus: Cataloging for Video Games
UI/UX Design & Research